Mitigation

Travis is very knowledgeable about what it takes to eradicate mold in a structure and the steps to take to keep it from returning. He communicates in a way that I could understand with a genuine concern for a resolution to the problem. I highly recommend his services no matter what the problem, I believe he will be able to help you as well or better than other companies out there. We have used this company a few times in the past and needed to get a quote for another job. Called Travis yesterday and he had his Representative come out the same day to gather the necessary information needed for a proper quote. The Representative was polite, thorough and very experienced. I look forward to receiving the quote and having Mitigation do the job. Mitigation Inc (Travis Tony and John) have made what is a very upsetting and frustrating situation involving a severe sewage backup that had forced me to be “homeless”in to a much less stressful time because of their professionalism, kindness and ability to get things done in a timely manner Phone calls are returned promptly and they are great communicators, making sure everyone involved in these restoration projects is aware of how things are going. Am very happy to know such a company is here. Anne Kelly Great service- I had a sewer emergency at my home, these guys came fast and made it easy. No one likes to call a plumber, these guys are Very personal, professional, and honest they gave me my options and their recommendations. I’m very happy I’ve found my plumber for life. Travis and Tony are great. Had a leak in the ceiling over my powder room and they were here within 2 hours of my call. Had my bathroom put back together in no time and pricing was very reasonable. Very communicative throughout the whole process. Highly recommend! Mitigation is extremely professional and did an excellent job on our leak in the ceiling. They went above and beyond. The team came on time and were quick to respond to the situation. I am very happy and will use them in the future! Very highly recommendable. One of the major cons of owning a home is the fact that you will be dealing with Contractors In my experience, the majority of them are totally Inadequate & Stressful to work with – until I started using MITIGATION for all my Home Improvements inside the house as well as outside They are a pleasure to work with. Great Quality & Workmanship & they don’t break commitments. I highly recommend MITIGATION

Paradise Lane
1 Star
Mitigation Inc. was extremely unprofessional. Travis preyed on our vulnerability of needing a company that would do water restoration on a weekend. Travis and his employees were unable to manage a proper paper trail and accused insurance company of conspiring against them. This a small fraction of problems. Please do not use them. I am fair and understanding but this company was horrible to work with. -Did not provide proper documentation of cost of job in a timely manner nor provide insurance with what was needed. -Poor communication(purposely hung up on me, did not take my calls) -Slow or no contractors would show up to job when scheduled or did not schedule -After began job sent email with paranoia of not being paid when job was not even completed. -No communication for 2 weeks or sproradic -Rude and off colored jokes to female tenants and owner -Lied to or about homeowner -Inflated costs for repairs sent to insurance company(fraud) -Staff could not provide competent emails -Continuously sent bills or paperwork for another job -Stated insurance will pay for mitigation and testing and will only go after insurance company -Trying to get money from me for work not done -Did not provide photos to insurance company that were requested -Sued me for work not done -Called after business hours -Accused us of fraud -Entered my home/garage without permission, when already stated to not enter my home or complete anymore work.
Thursday 26th October 2023

Christine Gobran
5 Star
Travis came in a few hours after my call was made. I was impressed by their speedy service and willingness to work during the storm and late hours. I had 2 patio doors that unfortunately did not block the water from entering the house during the rain and windstorm. He came along with Mr Alfredo to set up the dry outs and dehumidifiers. He was concerned for my health as well and made sure to put up the plastic barriers to contain the area. I appreciate them during this rainy season.
Sunday 12th March 2023

Nany Megan
5 Star
Neighbor recommend Travis and His smart team to do a mold inspection in my home. When they arrived they were fast & did not waste anytime. I was impressed with their professional work. They even did a hygienist testing which was a good system to make sure my house was safe. LoL after the test results it came back that mold was growing so they did the mold abatement and got the job done ✅ Fair prices of course wasn't a mom and pops price but good enough to get the job done professionally
Sunday 4th December 2022

Brett Gonzalez
5 Star
We called late morning, they sent an email indicating their window of arrival. They arrived with 4 hrs, fixed our copper pipe leak with in an hour. Very happy with price, attentiveness, explained everything they were going to do...Done! Job was around 1 hr or less. Clearly would recommend them whole heartedly and will use them again.
Sunday 30th April 2023

Jean M Kato
5 Star
Mitigation, Inc. did a great job repairing damage caused by a flex pipe leak in our master bathroom on Friday, March 30. (I called Mitigation, Inc. because they had done an excellent job in 2011 after a major water pipe leak in our kitchen.) I was so relieved when Travis and two workers came within an hour even though it was Easter weekend. They set up huge fans to dry out the affected areas (master bath, hallway, master bedroom and “computer room”) after pulling up the carpeting and padding and taping plastic sheeting on walls to limit dust. About 5 days later they opened up the wall between the bathroom and hall to check for mold despite the insurance company agent saying it wasn’t necessary. I trusted Travis’ judgment as he has had over 30 years of experience and is very knowledgeable about insurance coverage and regulations. Luckily for us, they DID find MOLD, which insurance should cover! Travis called us each day to let us know when workers would arrive and how long they would stay. Crew members Alfredo and Guillermo did a beautiful job repairing the wall and repainting the area. They were very professional, polite, and cleaned up each day before they left. The job took almost 2 weeks, but I was highly satisfied. We paid the $1,000 deductible and for replacement of the bathroom faucet but insurance should cover the rest. I highly recommend Mitigation, Inc. for dealing with water damage caused by plumbing leaks.
Thursday 19th April 2018